Addwell — Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the Addwell platform (“Addwell,” “the platform,” “we,” “us”) at addwell.design and its subdomains, including the Code & Zoning tool and the other builder tools. By creating an account, signing in, checking a box to accept these Terms, starting a subscription, or otherwise using any part of the platform, you agree to these Terms. If you do not agree, do not use the platform.

Addwell is operated by its owning company, based in Colorado, USA.

2. Who can use Addwell

You may use Addwell if you are at least 18 years old and able to enter into a binding contract under the laws of the state you live in. If you are using Addwell on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Your account

• You are responsible for keeping your sign-in credentials (including any Google account) secure. Notify us promptly if you suspect unauthorized access.
• You are responsible for activity under your account, including content uploaded and actions taken by people you invite to your organization.
• One person, one login. Do not share accounts. If more people on your team need access, add them as separate members (which may use additional seats on a paid plan).

4. Acceptable use

You agree not to:

• Use the platform for anything illegal.
• Upload content that infringes someone else's intellectual property, violates their privacy, or is defamatory, harassing, or otherwise unlawful.
• Attempt to break, probe, or reverse-engineer the platform beyond what is reasonable for a customer evaluating the product.
• Scrape, automate, resell, or extract data or reports from the platform beyond what our published APIs and your subscription allow, including reselling code/zoning results as your own product.
• Interfere with the platform's operation, send spam through it, or use it to deliver malware.
• Misrepresent your identity or the identity of your organization.

We may suspend or terminate accounts that violate these rules, with or without notice, depending on the severity.

5. Building-code & zoning information — scope and your responsibility

The Code & Zoning tool assembles a first-pass read of building-code and zoning information for an address — such as zoning district, setbacks, height and coverage limits, allowable use, adopted code editions, and energy code — with citations to the sources it drew from. It is a research and productivity aid. It is not:

• a code determination, plan review, or permit;
• a zoning verification or letter from a jurisdiction;
• a stamped or sealed professional opinion by an architect or engineer; or
• legal advice.

Adopted editions, local amendments, and zoning change over time, and source data can be incomplete, delayed, or wrong. We work to keep it accurate and give you a one-click way to report anything that looks off, but you must independently verify with the authority having jurisdiction (AHJ) before relying on any result for design, permitting, construction, purchase, sale, lending, or any other decision. To the maximum extent permitted by law, Addwell is not responsible for decisions made in reliance on the tool's output. If the tool cannot answer something for an address, it will say so rather than guess; a silence is not a clearance.

6. Your content

You own the content you upload (projects, photos, documents, selections, notes, and the addresses you look up). By uploading it, you grant Addwell a limited license to host, store, and process that content as needed to operate the platform for you and the people you share it with. This license ends when you delete the content or your account, subject to reasonable backup retention.

You are responsible for having the right to upload what you upload (for example, product images, plan drawings, or other materials).

7. Our content + the platform

The Addwell platform itself — the software, design, brand, documentation, and the compiled code/zoning data and reports — belongs to Addwell and its licensors. These Terms do not grant you ownership of the platform. You may use reports for your own work and your clients' projects, but not to build a competing dataset or resell them as a standalone product.

8. Third-party services

The platform integrates with third-party services (Google for sign-in, Stripe for payments, JobTread for construction-management data, Supabase for storage, Resend for email, Anthropic for AI assistance, and others). Your use of those services is also subject to their own terms. We are not responsible for third-party services we do not control. Payment card details are handled by Stripe; we never see or store your full card number.

9. Subscriptions, billing, trials & cancellation

• Free tools. Some features (such as the Spec Builder and Assembly Analyzer) are free. Others require a paid subscription.
• Free trial. Paid plans may start with a free trial. If a payment method is required to begin the trial, you will not be charged until the trial ends, and you can cancel before then to avoid any charge. We'll show the trial length and the first charge before you start.
• Billing terms & auto-renewal. Subscriptions are offered on recurring terms — for example monthly, every six months, or annually. The full amount for the chosen term is charged up front and the subscription renews automatically for another term of the same length until you cancel. The exact price and interval are shown at checkout before you pay.
• Cancellation. You can cancel anytime from your billing portal. Cancellation stops the next renewal and takes effect at the end of the term you've already paid for; you keep access until then.
• Refunds. Payments are non-refundable except where required by law or where we expressly say otherwise. Cancelling does not refund the current term.
• Price changes. We may change prices; changes apply to future renewals and we'll give reasonable advance notice by email or in-app before a renewal at a new price.
• Taxes. Prices may exclude applicable taxes, which we may add where required.

10. Availability + changes

We do our best to keep Addwell available and working, but we do not guarantee uptime. We may change, add, remove, or temporarily disable features. We will give reasonable advance notice for changes that materially reduce functionality you depend on, when we can.

11. Termination

You can stop using Addwell at any time by cancelling your subscription and signing out, or by requesting account deletion. We can suspend or terminate your access if you violate these Terms or if continuing to provide service to you becomes impractical or unlawful.

On termination, your right to use the platform ends. Sections that by their nature should survive — including the code/zoning disclaimer, ownership, disclaimers of warranty, and limitation of liability — will survive.

12. Disclaimer of warranties

Addwell is provided “as is” and “as available.” To the maximum extent permitted by law, Addwell disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the platform will be uninterrupted or error-free, or that the data it stores or processes — including code and zoning results — will be accurate, current, or complete. You are responsible for verifying anything you rely on for a construction, permitting, contractual, or financial decision.

13. Limitation of liability

To the maximum extent permitted by law, Addwell is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the platform or reliance on its output. Our total cumulative liability for any claim related to the platform will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) one hundred U.S. dollars (US$100).

14. Indemnification

You agree to defend and indemnify Addwell against claims brought by a third party arising from (a) your misuse of the platform, (b) content you uploaded, (c) a decision you made in reliance on a code/zoning result without verifying it with the AHJ, or (d) your violation of these Terms or applicable law.

15. Governing law + disputes

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or your use of the platform will be resolved in the state or federal courts of the State of Colorado, and you consent to the personal jurisdiction of those courts.

16. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent change. For material changes affecting account holders, we will give reasonable advance notice (by email or in-app) and may ask you to accept the updated Terms again. Continued use after the change takes effect means you accept the updated Terms.

17. Privacy

Our handling of personal data is described in the Privacy Policy. In short: we do not sell your data, we do not use it to train AI models, and we do not share it with third parties except the service providers needed to run the platform for you.

18. Contact

Questions about these Terms? joshua@addwell.design.

Addwell
Colorado, USA